maintenance contracts

service level agreements for small business'

Large companies have an IT department to handle their equipment and help desk needs - Small business' today rival there bigger competition in the way of technology, but are seldom able to afford a dedicated IT department. One way to help keep your costs affordable while enjoying the expertise of a full-fledged IT department is to let Abilene Computer Service take care of your computers, your servers, and your network.

Abilene Computer Service can manage your technology needs from top to bottom. We provide the expertise to keep your business running at peak efficiency.

Whether a Mom & Pop business, a doctors office, Realtors office, Insurance office or even a small business with with up to 25 employees - we have a Service Plan to fit your needs.

PLAN 1 (WORKSTATION) - $50.00 per Month

Designed for the Mom & Pop or Home Based Business

  • 24/7 system monitoring
  • Remote Desktop repair
  • Operating System security packs and upgrades
  • Anti-Virus protection
  • Malware protection
  • In-shop labor included (our competitors may charge extra)
  • Help-desk support
  • Service pack installation
  • PLAN 2 (WORKSTATION) - $65.00 per Month

    When going "Down" is not an option

    Everything included in Plan 1, plus the following:

  • On-Site labor included (our competitors may charge extra)
  • SERVER - $150.00 Per Month

  • Remote Desktop repair
  • 24/7 system monitoring
  • Operating System security packs and upgrades
  • Anti-Virus
  • Malware protection
  • On-site labor included - Our competitors may charge extra
  • User HelpDesk support
  • Active Directory and user account creation and support
  • Service pack installation
  • FREE off-site disaster recovery backup - system image and data partition (up to 100 GB FREE - additional storage charged at $0.25 per GB per month).
  • NETWORKING EQUIPMENT - No Additional Cost

  • your existing network is covered at no additional cost
  • Troubleshoot Router or switch problems
  • Troubleshoot Internet Provider equipment problems
  • Maintain basic network connectivity (wiring maintenace may incur additional charge)
  • Additional services, like email, FTP and web-hosting and system imaging are available at additional cost.

    Call or email us today to arrange for an on-site evaluation, larger networks may enjoy significant cost savings.

    *Workstation upgrades include: Hard Drive upgrades due to usable space issues, Memory upgrades to ensure efficient running of installed programs and OS.